FREQUENTLY ASKED QUESTIONS
You can browse the site or use our search engine to find your desired products. You can then add them to your shopping cart and click on place order. You let us know your address, select a delivery method – and you are done. A Sat Sodai representative will then deliver your order right to your home or office.
You can always call (+880) 182218-4011 or mail us at [email protected]
We deliver from 10 am to 6 pm every day.
A Sat Sodai representative will call you as soon as they are at your house to let you know about your delivery.
We accept cash on delivery and we also have Online Credit Card and Online bKash service. Don’t worry, our Sat Sodai representatives should always carry enough change.
We are currently serving all of Dhaka city.
We are always open to new suggestions and will add an item to our inventory just for you. There is a “Product Request” feature that you can use to inform us of your requirement. You can also call (+880) 182218-4011 or mail us at [email protected] to add an item to our inventory.
Please Immediately call (+880) 182218-4011 and let us know the problem.
We hold our own inventory in our warehouses, so we rarely run of out stock. However, we will try our best to source what you need. If we cannot find it, we will SMS/call you and let you know what substitutes are available.
Well, that is up to you but our prices are sometimes lower than that of major superstores in the city. We also carry a larger variety than the average corner-store. So, there is really no reason to not buy from us.
Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.
We use our own fleet to deliver. Our goal is to deliver the products to your place on time.
Non-returnable
No, for any sort of issue, we will update the credit to your Sat Sodai account.
We try to provide the best deals in Dhaka and many of our products are already discounted below the maximum retail price (MRP). We also offer discount codes under special circumstances, which are applied on the MRP. On any given product, we can only apply one type of discount. We always consider the best discount available to the customer. For example: If the MRP of a product is Tk. 100 and our list price is Tk. 92 — the product is already sold at a 8% discount. This means that if user applies a discount code for 5% discount, we will still consider the best discount available to the user and sell the product at Tk. 92.
Currently, we don’t accept orders through phone calls.
We have deals with whole-sellers, manufacturers and importers. We only sell authentic products.
We try our best to source the best quality items for you.
Tips are not required. But our delivery team members appreciate recognition for their hard work. Delivery representatives keep the entire tip amount.
